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Cancellation conditions

In case of cancellation of the reservation the following conditions apply:

1.0

-In case of cancellation 40 days or earlier before the arrival date, €15 handling fee.

-In case of cancellation 39 days to 15 days before the arrival date, 50% cancellation fee.

-In case of cancellation 14 days or less before arrival date or in case of no show, no refund of payment.

2.0

The cancellation conditions can only be deviated from at the discretion of the owner or manager (for example in the event of an emergency).

3.0

To be eligible for any refund, cancellation must be communicated to the owner immediately by email or telephone.

4.0

After consultation, the agreed amount will be transferred within two weeks.

5.0

No refund will be made in case of early departure.

6.0

B&B la casa de familia can only cancel the reservation agreement in case of force majeure, natural disaster, exceptional weather conditions, fire, death of the owners or family, hospitalization or unannounced sale.

7.0

In one of these cases, the owner or manager will try to offer the guest an alternative as soon as possible.

8.0

If no alternative is possible or the guest does not accept the offered alternative, the full amount will be refunded. Any other costs resulting from cancellation will not be reimbursed by the owner.

9.0

We recommend that you take out travel and/or cancellation insurance.

We hope you enjoy your stay at B&B la casa de familia.